MacBook Pro users are petitioning Apple to recall and replace defective keyboards, according to VentureBeat.
A new petition has garnered (as I write this) 675 signatures, claiming that “[e]very one of Apple’s current-gen MacBook Pro models … is sold with a keyboard that can become defective at any moment due to a design failure.”
Apple debuted its “butterfly” keyswitch design in the 12-inch MacBook before incorporating an improved second-generation version in 2016 and 2017 MacBook Pros.
While complaints over the keyboard have been circulating for months, they reached a “critical mass” this week ahead of the petition’s launch, according to VentureBeat. An AppleInsider report says certain Apple stores are seeing repair rates for the new keyboard that were roughly twice as high as the prior version.
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