Apple Independent Repair Program contract has ‘onerous,’ crazy’ terms
<p class="" style="white-space:pre-wrap;">Last August Apple announced an Independent Repair Program (IRP), offering customers additional options for the most common out-of-warranty iPhone repairs. The tech giant said it would provide more independent repair businesses — large or small — with the same genuine parts, tools, training, repair manuals and diagnostics as its Apple Authorized Service Providers (AASPs).</p>