U.S. smartphone owners spent $15.4 billion in phone repairs in 2021

By the end of 2021, it was estimated U.S. smartphone owners will spend $15.4 billion (yep, with a “b”) on phone repairs. That’s why ZAGG, which specializes in mobile device accessories, partnered with Dynata, a data and survey platform, to uncover the craziest ways people have damaged their mobile devices. Here are some of the wildest responses from the survey of over 1,000 smartphone owners:  

·         “Dropped into an autopsy deceased cavity and had liquid damage” 

·         “I lost it in the snow for 5 days” 

·         “Dropped it in my dog’s feeding dish and he swallowed it” 

·         “I dropped one on a pogo stick” 

·         “I left it in the fridge” 

·         “Dropped it in a bathtub then microwaved to dry” 

The survey also uncovered that 50% of the smartphone owners who participated had damaged their phone in the last 12 months, and 35% had a damaged phone while surveyed. Key points of the report:

° 50% of adult US smartphone owners have damaged their phone in the last 12 months.

° Of those who damaged their phone in the past 12 months, 70% did so by dropping them.

° When their phones were damaged, they were often using protective accessories already, with 67% using a case and 57% using screen protection.

° There’s a strong inverse correlation between age and smartphone damage. Individuals between 18-39 are particularly likely to have damaged a phone or have a currently damaged phot.

° A similarly young age range, 25-39, is the most likely to currently own protective accessories. 

Dennis Sellers
the authorDennis Sellers
Dennis Sellers is the editor/publisher of Apple World Today. He’s been an “Apple journalist” since 1995 (starting with the first big Apple news site, MacCentral). He loves to read, run, play sports, and watch movies.