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Survey: 65% of respondents depend on smartphones and ‘digital cockpits’ like CarPlay for most of their drives

Car makers are implementing digital cockpit strategies with huge investments planned to enhance the in-vehicle user experience (UX) and create software-defined vehicles, according to the Canalys research group. 

Digital cockpits are multi-screen, software-based, voice-enabled, upgradeable, in-vehicle infotainment (IVI) and control systems. But results from a recent Canalys survey of drivers showed that smartphone mirroring (extending app and content use from the smartphone to the vehicle) is a regular occurrence, with 65% of respondents in the US and 58% in Europe relying on the solutions for most of their drives. 

Tthe aim of both the car makers and technology vendors is to control the UX. Canalys says car makers need to differentiate and aim to create new revenue streams; technology vendors want to increase loyalty to their ecosystems.  

Vendors launched smartphone mirroring solutions in 2015, including CarPlay from Apple, Android Auto from Google, and CarLife from Baidu in China. Canalys estimates there are now more than 170 million cars capable of smartphone mirroring on the road worldwide, and over 85% of new cars sold in 2022 offer the capability. 

The next generation of CarPlay goes even further by deeply integrating with a car’s hardware, providing content for multiple screens within the vehicle.

The research group also estimates that over 60% of cars on the road with smartphone mirroring capabilities were bought in 2019 or later. This means that, with cars having an average lifespan of 12 years, most cars with smartphone mirroring, assuming they are still supported, will be in use for the next decade. It also means that millions of drivers have used the solutions for more than five years already.

Canalys research of 2,000 people asked drivers in France, Germany, the UK and the US how they connect their smartphones and use apps and voice assistants in their vehicles today. The following highlights from the survey results show how important it is for users to be able to connect and access apps and content from their smartphones as they drive. 

  • 65% of US drivers and 58% of European drivers surveyed use smartphone mirroring solutions frequently or on every journey. 
  • 50% of drivers surveyed in the US and 30% of those in Europe play music, podcasts or audiobooks from their smartphones via their cars’ speakers. 
  • Navigation is one of the top digital cockpit uses. But only 18% of US drivers use a built-in navigation system, while in Europe this rises to 26%.  
    • 26% of US drivers and 28% of those in Europe mirror the navigation app from their smartphone to their car display.  
    • 42% of US drivers and 33% of Europeans simply stick to the app on their smartphone and use the phone display. 
  • More iPhone users drive a car with smartphone mirroring compared with Android users who drive a car with Android Auto.  

Are users more emotionally connected to their smartphone or their car? 

Canalys says vendors have improved smartphone mirroring solutions over the years in the battle to provide better usability, enhance platform loyalty and maintain a hold over the user experience. Apple has recently announced the next generation of CarPlay, which is customizable, with deep IVI integration across multiple displays.  

The digital cockpit is typically part of a bigger shift to new technology platforms by car makers, and most are planning to launch systems by 2025. Many car makers have set out their own software and operating system strategies and partnerships to create software-defined vehicles and digital cockpits and are hiring thousands of software engineers to develop solutions. 

Canalys says long-term investments in software development from the likes of Ford, GM and Stellantis will run into billions of dollars. New potential revenue streams from subscriptions, fleet services, insurance and on-demand features, such as driver assistance, separate from option packs, will be launched. BMW’s ConnectedDrive Store offers digital services and features via subscriptions or micro-transactions for items, including heated seats, high beam assistant, driver assistance and CarPlay. Stellantis is targeting revenue of US$20 billion in 2030 from software services.  

Dennis Sellers
the authorDennis Sellers
Dennis Sellers is the editor/publisher of Apple World Today. He’s been an “Apple journalist” since 1995 (starting with the first big Apple news site, MacCentral). He loves to read, run, play sports, and watch movies.