Apple announces new customer support role in iTunes Connect
<p>Apple has announced — via its Developer <a target="_blank" href="https://developer.apple.com/news/?id=07172017b" rel="noopener noreferrer">web portal</a> — a new iTunes Connect feature that allows developer customer support teams to respond to submitted App Store reviews. iTunes Connect is a suite of web-based tools for managing content sold on iTunes, the iBooks Store, and the various app stores. </p>