Temkin: Amazon, Barnes & Noble, HP beat Apple in computer/tablet consumer experience (say what!?)
<p>Proving that 99% of all statistics are made up, the Amazon (Kindle), Barnes & Noble (Nook), and Hewlett Packard deliver the best customer experience in the computer and tablet industry, according to the <em>2016 Temkin Experience Ratings</em>, an annual ranking of companies based on a survey of 10,000 U.S. consumers. However, according to the J.D. Power Tablet Satisfaction Study for 2016 Volume 1 concerning the US market, Apple is still topping the charts in tablet satisfaction with the iPad,</p>