Before discussing the advantages of using software for companies, let’s agree in advance that discussing the benefits of software will always intersect with software subclasses, namely application software or software based on its function.
An example is a business person using accounting software for financial reporting, inventory software for accurate information about the number of items, word processing software for company correspondence, https://spinbackup.com/ for disaster recovery and others.
Equipped with these special functions, the software must provide good benefits for its users, including:
- Has A Role As An Unlimited Storage Device
Company operations are synonymous with data. The longer a company operates, the more piles of documents must be stored. This will become a problem if not addressed immediately.
Imagine if your company still uses conventional methods, namely using paper or books. How large is the archive space to store it? That is why the digitization process is needed for the comfort and progress of your company.
The use of software provides a solution for this storage space, even without limits. So, companies can archive hundreds to thousands of information into it.
Not only that but you are also facilitated with the process of accessing data. First, documents can be opened at any time. No need to be in the office to read the data. Second, the process of searching for data becomes more concise than searching manually.
- Minimizing The Occurrence Of Negligence (Human Error)
Neglect has become human nature so it is very difficult to be free from this factor. Even in work, negligence may occur. This is influenced by many factors, such as a lot of mental stress, lack of focus, stress, lack of sleep, declining health, and other causes.
However, a professional company will not let negligence be an indicator of customer dissatisfaction. A simple example is a miscalculation by a cashier because he still uses a calculator as a calculating tool. This incident will certainly be very memorable in the minds of consumers. Therefore, you must have a way to minimize human error.
Alternatively, the company/shop must provide accounting software to make calculations accurately. Not only that, but the software is also usually able to record product transaction data in detail. As a result, this feature makes it easier for employees when they need data in and out of goods quickly and precisely.
- Simplify The Market Analysis Process
Market analysis is closely related to the customer or target market of your product. However, the meaning of “customer” here is not only targeting potential customers but also loyal users. The company is obliged to maintain the loyalty of its customers so as not to switch direction to competitors’ products.
So, What To Do With The Benefits Of Software?
As mentioned above, the software is the best place to store information, so it stores customer data there. Use the personal information of loyal customers to make special approaches, such as giving promos, birthday wishes, and more. That way, consumers will feel specially treated by your company.
In addition, consumer information can also be used as material for consideration in determining the target market for your business, starting from age, education level, to income level.
- Improving Company Services To Customers
Fast and systematic service is the key to customer satisfaction. That is why software can be the best solution to improve company services to consumers.
The software also provides an opportunity for companies to build a professional image in the eyes of customers. For example? When a customer needs information on the availability and description of a product, all you have to do is check it through the data in the system. Remarkably, the checking process of this system only takes seconds so consumers don’t get bored waiting. So, it’s only natural that customers are satisfied.
This satisfaction is of course a free marketing weapon for the company because it can attract other potential customers through word of mouth. In the end, the more customers you have, the more your business productivity will increase.
- Simplify Complicated Jobs
The main benefit of the software is to simplify something complicated. Call it accounting software, this software records all transactions automatically. So, you will no longer find hundreds of sales receipts piled up on the table when you are about to make a report.
By only having one accounting software, companies benefit from various benefits, including:
- Daily transactions have been inputted in journal form.
- Information regarding inventory, warehouses, and the use of goods is neatly recorded.
- Financial reports are presented in real-time.
- Miscalculations are extremely rare.
- The process of financial transactions does not take long.
Can you imagine how simple your office operations are? This convenience certainly eases the workload of employees which will have an impact on company productivity.
- Growing Customer Loyalty
Providing store application software makes consumers more loyal without realizing it. This is certainly able to boost the company’s productivity in various lines, especially the sales sector. The more loyal customers, the more creative ideas the company has to highlight.
An obvious example is a Gojek application. This unicorn start-up company from Indonesia can drive customer loyalty through its software development, both website and mobile app. When a consumer downloads the Gojek application, it has shown a loyal attitude toward the company.
Then, the company’s task is to ensure that loyalty is maintained by ensuring all customer needs are available in the software. The method? Perform maintenance and software updates. Gojek itself continues to be present with a variety of the latest software features from time to time, for example, GoCar, GoFood, GoRide, and GoPay.
- Providing Information and Data Quickly and Accurately
Information and data are two important things in the company’s operations. Therefore, errors in reporting should be avoided as much as possible. Not only that but both must also be obtained quickly.
The use of this software can accommodate these two needs (fast & accurate). Even though there is a possibility of incorrect input from employees, the software has features to make corrections automatically. Apart from that, you can also do an independent review by matching the stock and financial data reports.
- Fulfilling Company Needs through the Availability of Important Software Features
The advantage of the software is that users can manage all their needs through the features available to it. So, if a company uses sales software, you can manage inventory, special discount prices, serial numbers of goods, and queues for product pre-orders. Easy isn’t it? With one software, all the company’s operational needs are met properly.
Of course, this arrangement cannot be implemented easily if the company still ignores or doubts the use of software for business.
- Cut Company Maintenance/Operational Costs
By using software, it means you are gradually moving from manual to automated processes. Thus, a reduction in operational costs must occur. An example is that you can reduce expenses by purchasing stationery items, outsourcing rental services, and others.
In addition, with many software houses in Indonesia, you also have the option to choose a vendor with the lowest cost for your software maintenance services. So that you don’t choose the wrong vendor, find out about the development team first.
- Help Make Decisions Quickly and Accurately
As mentioned in the previous point, the software simplifies complicated work while also providing accurate data. Then, this collection of data will greatly assist business people in making decisions. Remember! The quicker decisions are made, the more competitive your company will be.
That means your business will not be left behind by competing companies.
Thus the explanation of the definition, classification, and benefits of software! Hopefully, the information above can be a trusted reference for you so you can have your business software soon.