On Tuesday Apple released macOS Big Sur 11.2.1 to address an issue that may prevent the battery from charging in some 2016 and 2017 MacBook Pro models. And a new support document says the tech giant will replace any laptops that wont’ charge past 1%.
Here’s what the document says: A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.
The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue.
If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.