Thursday, February 29, 2024
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Apple sued over Mac laptop butterfly keyboard failures

Another day, another lawsuit. As noted by AppleInsider, a class action lawsuit has been filed in the Northern District Court of California against Apple, alleging a  flawed keyboard design deployed in MacBook models from 2015 on and claiming the company knew about the defect at or before the product’s launch. 

According to the complaint, “thousands” of MacBook and MacBook Pro owners have experienced some type of failure with Apple’s butterfly keyboard, thus rendering the machine useless. Specifically, the suit claims the design is such that small amounts of dust or debris impede normal switch behavior, causing keystrokes to go unregistered. The suit seek damages, legal fees and demands Apple not only publicly disclose the keyboard design flaw, but pay to remedy or replace defective units.

Apple debuted its “butterfly” keyswitch design in the 12-inch MacBook before incorporating an improved second-generation version in 2016 and 2017 MacBook Pros. While complaints over the keyboard have been circulating for months, they reached a “critical mass” this week ahead of the petition’s launch, according to VentureBeat.

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Dennis Sellers
the authorDennis Sellers
Dennis Sellers is the editor/publisher of Apple World Today. He’s been an “Apple journalist” since 1995 (starting with the first big Apple news site, MacCentral). He loves to read, run, play sports, and watch movies.