Mercy has introduced MyMercy+, a smartphone app designed to simplify everything from scheduling an appointment to finding the right clinic office to finding the right care when it’s needed.
The MyMercy+ app allows everyone – not just Mercy patients – to create an account. They can find a Mercy doctor, schedule an appointment (including video visits), contact their care team, track and review test results and receive real-time alerts, as well as access all the features available in the original MyMercy app.
According to Tamara Carlton, Mercy’s executive director of product development, in addition to an improved overall design, other new features available through MyMercy+ include:
- Access to Mercy Now: Use Mercy Now to find and schedule the most appropriate type of care 24/7.
- Notifications: Real-time alerts provide updates about care and showcase new features.
- Wi-Fi Auto-Connect: Seamlessly connects users to Wi-Fi so they can take advantage of all MyMercy+ features.
- Auto-Arrival Notification: Automatically notifies clinic co-workers you’ve arrived – no need to make an extra stop at the front desk.
- Indoor Wayfinding: Navigates patients to their appointment step-by-step, from entry to the clinic.
- Order Food and Beverages: Order online from the Mercy Cafe for quick and easy pickup.
MyMercy+ is available for free download from the Apple Store and Google Play Store. Current MyMercy users can log in to MyMercy+ with the same username and password, and information in their account will be accessible through the new app. MyMercy users should delete the current app, which will no longer be available for use beginning in January 2025.
