A new study conducted by CX Innovation Officer of Arise, Jonathan Shroyer, found that 83.5% of people play video games regularly. And exactly who is playing might surprise you. Here is what the survey found:
- 17% of 35-44 year olds play video games for 20 or more hours per week
- 34% of 18-24 year olds play video games for 6 to 10 hours a week
- 25% of women play video games for 6 to 10 hours a week
- 47.9% of people believe you can make a career out of gaming
- 54.2% of men and 41.6% of women believe you can make a career out of gaming
- 10% of people reported that they play video games for 20 or more hours a week.
While more women than men reported that they do not play video games, women are playing video games at similar rates as men. While the gaming industry is stereotypically seen as an industry with mostly male customers and players, this survey shows that women are active, regular gamers.
Younger people are playing video games more than older people. However, the age demographic of people who log 20 or more hours a week playing video games are 35-44 year olds.
This study shows how video games are becoming more popular and more a part of peoples’ daily lives.
“We see more people logging more hours of video games. The gaming industry is growing, and gaming companies need to get more people playing their games and staying online to get ahead of competition. Player Support and the Customer Experience are essential aspects in this growing industry and need to be taken seriously by companies wishing to be successful in the long-term,” explains Jonathan Shroyer.
Shroyer worked to develop Officium Labs back in 2019, which was acquired by Arise Virtual Solutions in 2021. He’s now the Chief CX Innovation Officer at Arise Virtual Solutions. There, he leads the gaming and consulting verticals and runs the CX Lab in San Francisco.
