Friday, November 22, 2024
News

Apple reaches out to some disappointed Apple Card holders

The CFPB has taken action against Apple and Goldman Sachs for “customer service breakdowns and misrepresentations that impacted hundreds of thousands of Apple Card users.”

In an email to at least some Apple Card holders, Apple and its banking partner, Goldman Sachs, points out that they’re offering 0% financing to customers who expected to receive it on certain purchases.

The tech giant currently offers Apple Card Monthly Installments on certain items. Some customers used their Apple Card on ineligible items expecting to get the 0% payment option.

“We understand that some customers expected to receive 0% APR financing automatically when purchasing Apple products with their Apple Card,” the email reads. “If you expected to receive 0% APR financing with Apple Card Monthly Installments when purchasing an Apple product from either Apple or an Apple Authorized Reseller, but you did not, we can help.”

Dennis Sellers
the authorDennis Sellers
Dennis Sellers is the editor/publisher of Apple World Today. He’s been an “Apple journalist” since 1995 (starting with the first big Apple news site, MacCentral). He loves to read, run, play sports, and watch movies.