Apple has acknowledged a microphone issue affecting a limited number of iPhone 7 and iPhone 7 Plus models running iOS 11.3 or later, according to MacRumors.
In an internal document distributed to Apple Authorized Service Providers this week, the tech giant said affected smartphones may show a grayed-out speaker button during phone calls. The issue may also prevent those affected from being heard during phone calls or FaceTime video chats.
If an affected iPhone 7 or iPhone 7 Plus is no longer covered by warranty, Apple says its service providers can request an exception for this particular issue. Apple’s document does not specify if the repairs will be completed free of charge, but it seems likely given the circumstances, says MacRumors.
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