Apple says an iOS point update (10.2.1) that was released last month includes a bug fix for an issue causing iPhone 6, 6s, 6 Plus and 6s Plus device owners to experience unexpected shutdowns.
In a statement provided to TechCrunch, Apple says that the iOS 10.2.1 update has resulted in an 80% reduction of unexpected shutdowns on the iPhone 6s and a 70% reduction of unexpected shutdowns on the iPhone 6.
Here’s the statement: “With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data we’ve received from upgraders shows that for this small percentage of users experiencing the issue, we’re seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down.
“We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare.”
