Apple is working on a fix for an issue that can cause the new Lightning EarPods for the iPhone 7 and iPhone 7 Plus to stop working properly, the company told Business Insider.
The issue, which doesn’t happen consistently, happens after you’ve left the EarPods plugged into the iPhone 7’s Lightning port for a few minutes. Audio continues to play, but the volume control dongle stops working, meaning you can’t adjust the volume, activate Siri, or answer calls. It’s unclear if the problem affects third-party Lightning headphones, according to Business Insider.
