Apple’s standalone support app, which debuted outside the U.S. last month, has now arrived in the U.S., notes The Verge. It’s free and available at the Apple App Store for iPhones and iPads running iOS 9 or later.
The Apple Support app lets you access product documentation, schedule appointments, as well as chat, email or schedule calls with an Apple Support technician. It’s also personalized to each user; it recognizes all your iCloud-registered devices so you don’t have to figure out details like what model of iPhone or Mac computer you have.
You can also launch a native chat with an Apple service expert right in the app, and view your support case history when the session wraps. If an in-store appointment is required, users can schedule this in the Apple Support app and receive a reminder notifications.
As you’ve probably noticed (at least I hope you have, or else I’ve made a…
Here are the top Apple-related articles at Apple World Today for the week of May…
One of the biggest reasons people are starting to lean on AI for knowledge and…
The internet offers infinite forms of entertainment, and the world of on-line gaming isn't any…
PDF Expert is a uniquely fast, reliable, easy-to-use PDF editor that is built with the…
Apple is developing a “significantly thinner version” of the iPhone that could be released next…